OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
81 ratings and 45 comments received in the last 90 days.
20 August 2024
I dealt with a young man called Jordan who was fantastic. Very professional, very helpful and informative, yet also friendly
13 August 2024
Great experience
03 July 2024
Jordon Maxwell is a credit to your team. Helpful and knowledgeable.
02 July 2024
Jordon was excellent. Always keeping me updated and extremely helpful with all paperwork. He also explained how the car tech worked and ensured I understood it.
30 June 2024
Nothing was too much trouble. No pressure,
27 June 2024
Very helpful and spent a lot of time with us
15 September 2024
Friendly and informative staff. Kept updated with progress
15 September 2024
As soon as I phoned with my questions regarding a recall letter I was given a clear explaination regarding the problem, a date to come in to have the work done and on the day itself everything was done quickly and well. My car even got a wash!
14 September 2024
No issues at all. Great service
13 September 2024
Generally friendly and professional service. The servicing costs are high compared to my other car, especially for a small car.
11 September 2024
Job completed on time to a high quality
10 September 2024
Gareth the service representative was excellent responded to my requirements and ensured I was well informed. First class customer service. The work was carried out in a timely manner following an informative video inspection with feedback 1st class.
09 September 2024
Job done before estimated time
09 September 2024
Service carried out, work done in set timescale and car was washed and valeted for collection.
07 September 2024
Amazing what they did for me and I was very happy!
06 September 2024
Everyone was kind and welcoming including Wendy on reception
12 September 2024
Very professional