OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
54 ratings and 40 comments received in the last 90 days.
03 May 2025
Great to deal with
25 April 2025
Overall happy, however there response times / attention to detail and getting hold of someone was always challenging
04 July 2025
The inconsistency of the mechanics of what work needed doing
03 July 2025
We had a small problem with the car after the service and you were very helpful and ensured the car was fully checked out before returning it to us. No problem now with the car.
03 July 2025
Fitted me in, provided courtesy car, could not have asked for anything more
03 July 2025
It was first class
03 July 2025
Service with a smile and a thorough explanation
01 July 2025
Very disappointed
19 June 2025
Excellent customer care.
19 June 2025
Very good service
15 June 2025
No waiting
15 June 2025
Great experience, booked my car in again for its MOT.
03 May 2025
Friendly staff, great customer service from Jordon & Mark Jordon did a thorough handover, who doesn't love a mini! Thanku Gents ??